Reference

What You Agree To When You Use qs8a

These terms set out the rules that apply to your qs8a account — from how you open it, to how deposits via Touch 'n Go eWallet, Boost, and GrabPay are handled, to what happens if something goes wrong.

Account eligibility by local lawWallet deposit rulesWithdrawal verification stepsAccount security obligationsContact path for disputes

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HOW WE OPERATE

How qs8a Handles Your Account and Data

We keep your account data only as long as your account is active or as required by applicable rules. Here is how we manage the areas that matter most to you under these terms.

Data We Hold We store your registration details, account wallet history, and transaction records tied to payments like DuitNow or FPX. You can request a summary at any time through live chat.

Cookie Use We use session cookies to keep you logged in and functional cookies to remember your preferred language and deposit method. No marketing cookies are dropped without your consent.

Account Security Every login is protected by a one-time password sent to your registered mobile number. If you suspect unauthorised access, contact support immediately — we can freeze the account while we investigate.

Requesting Changes To update your registered details or request account closure, raise a ticket via live chat or email. We verify your identity before making any change to protect you from unauthorised edits.

TERMS CONTACT

Reach Us About Your Account Terms

If any part of these terms is unclear, or if you need to raise a concern about your account, wallet activity, or a transaction made through Touch 'n Go eWallet, Boost, or GrabPay, our support team can help. You can also reach out if you want to request a copy of what data we hold against your account.

Live Chat Start a live chat session from the account panel for the quickest path to a support agent who can pull up your account details directly.

Email Support Send a written query to our support email if you need a documented record of your question and our response — useful for terms-related disputes.

Account Help Centre The help centre inside your account dashboard covers common terms questions, deposit rules, and the withdrawal verification process step by step.

What These Terms Actually Cover

qs8a Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access to qs8a depends on where you are and whether local law in Malaysia permits it. If you are in a region where access is allowed, these terms apply the moment you create an account. They cover how your account is opened and verified, how funds

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move in and out through payment methods like Touch 'n Go eWallet, Boost, GrabPay, DuitNow, and FPX, and how disputes or account closures are handled. You are responsible for keeping your login credentials private — we do not share account access with third parties and we
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expect you to do the same. Any deposit you make is credited to your account wallet only after the payment clears on our end; we do not hold funds in your name outside that wallet. Withdrawals go through an identity check before we release any amount
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— this protects both you and the integrity of the account. We may update these terms when the platform changes, and we will flag any material update clearly. Continuing to use your account after a posted change means you accept the updated version. If any section
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of these terms conflicts with applicable local law, local law takes precedence for players in Malaysia.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About These Terms

These are the questions we hear most often about account rules, payment conditions, and what your rights are under these terms. If something is not covered here, live chat is the quickest way to get a direct answer.

Access to qs8a depends on local law in your region. Where access is permitted, these terms apply in full to your account regardless of whether you are in Petaling Jaya, Shah Alam, or elsewhere in Malaysia.

No. Account access requires that you meet the minimum age set by local law in Malaysia. We verify this during the account registration process, and accounts found to be in breach will be closed.

If your account is closed and you have a remaining wallet balance, we will process a withdrawal to your verified payment method — Touch 'n Go eWallet, Boost, or GrabPay — after completing the standard identity check.

Raise the dispute through live chat with your transaction reference number and the date it occurred. We will check the payment record against the deposit or withdrawal log and respond in writing.

We hold your registration details, wallet transaction history, and login records. You can request a data summary or ask about removal by contacting support — we verify your identity before acting on any such request.

Yes. Any material update to these terms will be flagged clearly on the platform before it takes effect. Continuing to use your account after the posted date means you have accepted the revised version.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoAbout Us Infoqs8a Deposits & Withdrawals Appqs8a App

What You Agree To When You Use qs8a

How qs8a Handles Your Account and Data

Reach Us About Your Account Terms

Common Questions About These Terms

01 Do these terms apply differently depending on where I am in Malaysia?

02 Can I use my account if I am under the legally permitted age in Malaysia?

03 What happens to my wallet balance if my account is closed?

04 How do I dispute a transaction on my account?

05 What data does qs8a keep about me, and can I ask for it to be removed?

06 Will I be notified when these terms change?

Terms & Conditions

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