Reference

How qs8a Handles Your Personal Data

This Privacy Policy covers what data qs8a collects when you open an account, make a deposit via Touch 'n Go eWallet, Boost or GrabPay, and use the lobby — and exactly how we protect it.

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HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

Cookies and Session Data

We use cookies to keep your session active, remember your lobby preferences and measure which pages load correctly on your device.

Account Security Practices

Your password is stored as a hashed value — we cannot read it. Login attempts are monitored and unusual activity triggers an OTP verification step sent to your registered contact before access continues.

Data Retention

We keep your account data for as long as your account remains active and for a further period as required by applicable regulations.

Requesting Changes or Deletion

You may request access to, correction of, or deletion of your personal data at any time via live chat or email. We will verify your identity first, then action the request within a reasonable period as permitted by law.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

Live Chat Open the live chat window from any page in the lobby. Raise a data or account query and our team will respond directly — no queue transfer needed.

Email Support Send your data access or deletion request by email. Include your registered account details so we can verify your identity before making any changes.

Account Help Centre Log into your account and head to the account settings section. From there you can review stored contact details and submit a data update request directly.

What Information We Collect and Why

qs8a Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register, we collect the details you provide — name, contact information and account credentials. Each time you deposit through Touch 'n Go eWallet, Boost, GrabPay, DuitNow or FPX, we record the transaction reference and amount so your account wallet stays accurate and disputes can

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be resolved quickly. We also collect device and session data — browser type, IP address and pages visited — to keep your account secure and to make the lobby work correctly on your phone. We do not collect payment card numbers directly; those are handled by
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the payment processor. Your data is stored on servers with SSL encryption applied at rest and in transit. We do not sell, rent or share your personal data with third parties for their own marketing purposes. Where data is shared — for example, with payment processors
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or fraud-screening services — it is shared only to the extent needed to complete your transaction or protect your account. Use of this platform and the collection of data described here is subject to local law and is available only where local law permits.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Our Privacy Policy

These are the questions we get most often about data, account privacy and your rights on qs8a. Players in Petaling Jaya and across Malaysia ask us the same things — so we have put the clearest answers here in one place.

We collect the name, contact details and credentials you submit at registration. Deposit transaction references from Touch 'n Go eWallet, Boost or GrabPay are also logged to keep your account wallet accurate.

We share data only with processors needed to complete your transaction — such as payment gateways for DuitNow or FPX transfers — and only to the extent required. We do not sell your data to advertisers.

Contact us via live chat or email with your registered account details. We will verify your identity and then provide a summary of the data we hold on your account within a reasonable timeframe.

Yes. Submit a deletion request through live chat or email. Some data may be retained for a period required by applicable regulations, but non-essential personal data is removed once those obligations are met.

Payment card numbers are never stored on our servers — those are handled by the payment processor. Transaction records for wallets like Boost and GrabPay are encrypted and stored securely with access restricted to authorised staff only.

This policy applies to your use of the platform where local law permits. Eligibility and data rights may vary depending on applicable local regulations in your region.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Infoqs8a Deposits & Withdrawals InfoHoney Bee Slots

How qs8a Handles Your Personal Data

Data Handling, Cookies and Account Security

Cookies and Session Data

Account Security Practices

Data Retention

Requesting Changes or Deletion

Reach Us About Your Privacy Rights

Common Questions About Our Privacy Policy

01 What personal data does qs8a collect when I open an account?

02 Does qs8a share my data with anyone else?

03 How do I request a copy of my personal data?

04 Can I ask qs8a to delete my account data?

05 How does qs8a protect my payment information?

06 Does this Privacy Policy apply to me wherever I am in Malaysia?

Privacy Policy

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