Withdrawing Your Balance Back to Your Wallet
When you want to move winnings out, head to the withdrawal section inside your account. We route payouts back through the same e-wallet or bank rail you used to deposit where possible, which keeps the flow consistent and reduces any mismatch between your account name and the receiving wallet. You will need to complete account verification before your first withdrawal — that
step is a one-time process we describe below. Once verified, submit your withdrawal request and we process it from our end; the receiving wallet or bank account does the final delivery.
- Go to withdrawals in your account — Find the withdrawal tab inside the cashier section. It shows the methods available for your account and the current verified payout channel.
- Select a payout method — Choose Touch 'n Go eWallet, Boost, GrabPay, DuitNow or your linked bank account. Matching the deposit method keeps processing straightforward.
- Enter the amount and submit — Type the amount you want to withdraw, review the summary screen, then confirm. Your account balance adjusts immediately to reflect the pending withdrawal.
- Verification check before release — If your account is already verified, the request moves to processing. Unverified accounts are prompted to complete the KYC step first before funds are released.